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New Patients: +441452 346 770     Existing Patients: 01452 524024

Practice FAQs

Most patients have a question or two about visiting the dentist so we’ve put together a list of the most frequently asked questions we get here at Cotteswold House Dental Care in Gloucester, which we hope will help to make you feel comfortable before coming to see us.

How to register and make an appointment

Please call the practice on 01452 345812 to register or make an appointment or email appointments@cotteswoldhouse.co.uk.

Our opening hours are:
Monday 9am – 7pm
Tuesday 8:30am to 7pm
Wednesday 9am – 7pm
Thursday 9am – 7pm
Friday 9am – 5pm
Saturday 9am – 5pm

Do you take NHS patients?

We are a fully private practice and do not take NHS patients, however we work hard to provide excellent value for money and offer very competitive rates compared to other private practices. Our costs can be found here.

Will I see the same dentist each visit?

When you join the practice we will register you with one of our dentists and for your continuity of treatment we will try to make your appointments with them each visit. However we recognise there may be times when you wish to come but your assigned dentist isn’t available or is off sick, and that is fine too.

What happens in a routine appointment?

During a routine dental health check, the dentist will check over your mouth, teeth and gums. They start by carrying out an oral cancer screening; your dentist will feel your neck, and check your tongue and cheeks to identify any potential areas of concern. They may take x-rays to look at what is happening in the areas they can’t see. They will give you the opportunity to ask any questions you might have, or voice any concerns. If all is healthy, your dentist will suggest seeing you again in either 6 or 12 months. If further treatment is required, they will discuss your options, the costs and appointments needed.

What happens in a hygienist appointment?

During a hygiene appointment, the hygienist will assess the health of your gums. They will start with a gum score, which involves gently measuring the gum either side of the teeth. From this, the hygienist will know how to treat your teeth. They often use a water scaler to remove any stubborn build up on the teeth, or hand instruments to gently clean. You will also have the teeth polished with a sensitive paste. The hygienist will suggest when to return for your next visit – this could be 3, 6, 9 or 12 months later.

Appointments for children; times and charges

For your child’s first visit we recommend you bring them along to your own appointment. As they get older we can make family appointments to allow enough time for your dentist to treat you and your child/ren. We are open late most of the week and on Saturdays so you can fit their visits in around school. We have a ‘charge their age’ system for routine check-ups until they are 18.

Payment options

As a private practice, there is a charge for seeing our dentists, which varies depending on the service provided. You can find a full list of our prices here.

We have membership plans which allow patients to spread the cost of routine dental care and treatments across the year. For a set monthly fee it provides a more cost-effective way to manage your dental care than paying as you go. It includes check-ups and hygiene visits as well as offering a 10% discount on routine treatments and 50% discount on teeth whitening and top-ups, among other benefits. See here for more details.

Some dental treatments have more significant associated costs than others and in order to make these more accessible, 0% interest finance plans are available. Please visit our finance page here  for more information.

Treatments and prices

We are a full-service dental practice providing comprehensive care for all ages. Our treatments range from routine check-ups and hygiene appointments through to advanced procedures, including adult orthodontics, dental implants, complex extractions, and full-mouth rehabilitations. We also offer specialist prosthodontic treatments such as crowns, bridges, dentures, and veneers, as well as a wide selection of cosmetic dentistry options to enhance your smile, including composite bonding and professional teeth whitening. A full guide to our dental fees can be found here.

In addition, we provide a range of skin and body treatments, such as anti-wrinkle treatments, botox injections for excessive sweating and NCTF treatment to deeply hydrate the skin. You can view our complete list of aesthetic fees here.

Teeth whitening

We are pleased to offer Boutique Teeth Whitening, a professional tray-based system that allows you to whiten your teeth gradually and safely at home using a prescribed gel. This convenient treatment delivers long-lasting results under the guidance of your dentist. Click here for further information.

Do you offer Invisalign clear aligners?

Yes, we work with both Invisalign and 32Co clear aligner systems, offering patients discreet and highly popular alternatives to traditional braces.

Do I need a referral?

We pride ourselves on being a dental referral centre, providing advanced and specialist dentistry. We accept referrals from dentists, dental therapists/hygienists and dental technicians. Individuals seeking treatment are also welcome to contact us directly, or ask their current dentist for a referral. Our referral and self-referral form can be found here.

You don’t need a referral to make a routine appointment.

Do I need to be a dental patient to have facial aesthetics?

No; our skin and body treatments are available to anyone. Please make a free consultation with our Treatment Coordinator to see if the treatments are right for you.

Access and facilities

We have our own carpark with level access to the front door. Most of our surgeries are downstairs; if you would prefer or need to avoid the stairs please just mention it when making your appointment and we will ensure we make your appointment in a downstairs surgery.

Our waiting room is spacious and can accommodate wheelchair users. We have a modern, accessible downstairs toilet off our waiting room for patients’ use.

Information for nervous patients

We recognise that some patients are more nervous than others and that many have a fear associated with visiting the dentist, and we are happy to work with you to help put you at ease. If you have any specific questions or worries please do contact us either by phone or email and we can do what we can to help.

  • Will it hurt?

We always do our best to make your visits as comfortable as possible. There are some elements of dental treatment that patients find nerve wracking, such as injections or having a tooth removed, for example. To help put our patients at ease during treatment, we apply a numbing gel to the gum to help reduce the feeling of the injection. Once you are numb, you really should not feel any pain. We make sure we have plenty of time to allow patients to take regular breaks if needed, and explain everything that we are doing step by step. If you have any concerns about your treatment, you can talk to our patient coordinator, Jess, to help answer your questions and talk your through treatment.

  • Can I bring someone with me?

Absolutely. We are very happy for you to bring a companion to your appointment and there is room for them to accompany you into the dental surgery. Our practice also has its very own therapy dog, Posey, who is always happy to provide a calming presence and a little extra comfort for nervous patients.

Unsure or have questions?

Beginning treatment is an important decision, and our friendly Patient Coordinator, Jess, is here to support you every step of the way. From your first visit, she’ll explain the process clearly, answer any questions, and ensure you feel relaxed and reassured about what lies ahead. Please contact the practice and we will be happy to help in any way we can.

Cotteswold About
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We pride ourselves on offering an outstanding dental service that makes a real difference to people’s lives. There’s a reason why our clients call us the best dental practice in Gloucester.

Perry
Selina Invisalign
Natalie Orthodontics
Sam General Dentistry Hygiene
Cotteswold House Dental Care Ross 1
Cotteswold House Dental Care Ben Invisalign
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Cotteswold House Dental Care Cynthia
Cotteswold House Dental Care Sally Crowns