THE PRACTICE IS NOW OPEN AS NORMAL:

As you can imagine, we are working hard to contact everyone who had their appointment cancelled during the enforced shut down. If we have not yet been in touch, we havent forgotten you! Do feel free to call us to reschedule your appointment. Please bear in mind, your appointment may need to be booked further into the future than originally planned. We are trying to be as accommodating as possible and thank you all for your patience during this extremely busy and difficult time.


We have already welcomed many patients back to the practice and they will have noticed we have added to, and improved our cross infection safety procedures. Please be aware, that despite most of our treatment returing to normal, we will need to see you for a short assessment appointment prior to any treatment (not routine appointments) and can only offer hand scaling when seeing the hygienist.

 

We look forward to seeing you soon!

 

Book an Appointment Online

call us on 01452 524024

64 Cotteswold Road, Gloucester, Gloucestershire, GL4 6RH

appointments@cotteswoldhouse.co.uk

Reopening Update

Yesterday evening we learned that dental practices may begin the process of reopening from 8th June for face to face dental care. It is fantastic news that we are now in a position to be able to start to re-organise the care for our patients and referring dentists.😀

We understand how frustrating the past weeks have been for you and really appreciate your support and understanding during this time.

During lockdown, we have been working hard behind the scenes adapting our protocols and developing new ones to make sure that when we re-open we can do so in a way that is safe for both our patients and team. We are waiting for clarification from our regulators, hopefully due out next week, regarding the finer details under which we are going to be allowed to operate to ensure that we can treat you and look after our team in the safest way possible.

We will keep everyone updated and personally contact all patients who have had their appointments cancelled during lockdown to discuss their ongoing care and rebook their appointments once we have received clarification and updated our protocols to reflect this. Please bear with us as there is a lot to do and we assure you that we will be in contact as soon as we possibly can.

Unless you have a problem, we ask that you do not contact the Practice immediately so that we can keep the phone lines free and deal with any emergencies that arise. As we have said all along “we won’t forget about you!”

In the first instance, we will be dealing with emergency treatments only and prioritising those in pain. The types of treatments we are able to provide may be limited in the initial weeks with non-emergency treatments phased in over time which we aim to reschedule in date order of when they were cancelled ie appointments cancelled in March will be seen first. Please do not just arrive at the door. Only patients who have been triaged over the phone & have a set appointment time will be seen.

Keep on keeping safe and we look forward to seeing you all back at the practice soon!

Team Cotteswold x

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